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Service Providers

Built for the Support at Home Program. Built for the better.

Care work,
closer to home.

More work, less admin, and the flexibility to work on your terms.

Get Started

Care work, on your terms.

Your community needs what you do. fill'd connects you to it.

Keep what you earn.

No commission taken from your rates. Transparent, fair pricing in line with government guidelines.

Free to join. Start when ready.

Create your account at no cost. No lock-in, no upfront fees. Start accepting work when fill'd reaches your area.

Registration is simple.

Simply register with fill'd, list your availability, location and rates, and when a suitable job comes up, you are assigned the work.

Less admin. More care.

Job matching, scheduling, documentation and payments — all in one place. Spend less time on paperwork and more doing what you love.

Getting started is simple.

One sign-up. One agreement. Then the work comes to you.

1

Join

Sign up, upload your compliance documents, and complete a one-time verification. Once received, you're ready.

2

Match

fill'd matches you with providers and clients in your area based on your skills, location, and availability.

3

Work

Accept jobs, deliver care, and get paid. fill'd handles the documentation and compliance in the background for you.

Get Started

Every type of care work, in one place.

Register for the services you offer and fill'd will match you with the right opportunities in your community.

Personal Care & Independence
Social Connection & Wellbeing
Home & Independent Support
Health & Clinical Care
Assistive Technology & Home Modifications
Therapeutic Services for Wellbeing
Trade Services

Compliance that works with you, not against you.

We stay on top of the changes so you can focus on the work.

The new Aged Care Act 2024 brought real changes for anyone working in the sector. fill'd was built with those changes as foundations — not added on after the fact.

When you work through fill'd, you're covered by our compliance framework. We'll work with you to make sure your documents are current, your training is up to date, and every shift you complete meets the standard.

You focus on the care. We'll handle the paperwork behind it.

Aged Care Act 2024 ready

All work through fill'd meets current legislation and quality standards.

Ongoing training

Access regularly updated training to stay current.

Audit-ready documentation

Every shift is documented automatically. You're never how to chase a paper trail.

What makes fill'd different

Service Features fill'd Other Solutions*
Keep 100% of what you earn ✓ ✗
One sign-up, every opportunity ✓ ✗
Matched to local work that fits your skills ✓ Depends
Meets current aged care and NDIS regulations ✓ Depends
Up to date training ✓ Depends
Paperwork handled automatically ✓ Depends
Jobs, scheduling and payments in one place ✓ Depends
Real support, when you need it ✓ Depends
Get Started

*Other solutions refers to traditional staffing agencies and independent non-arrangements. Features and availability vary by provider.

Frequently Asked Questions

Everything service providers need to know about working with fill'd.

About fill'd
What is fill'd?
fill'd is a care services network that connects registered and approved aged care providers with service and associate providers and aged care workers across Australia. As a registered service and associate provider under the Aged Care Act 2024, fill'd handles workforce coordination, compliance verification, and quality assurance on your behalf.
Where does fill'd operate?
fill'd currently operates across Queensland (the Sunshine Coast, Gold Coast, and Gympie) and Tasmania, with active expansion across Australia. To find out if fill'd is available in your area, get in touch with our team.
How does fill'd help service providers work with registered providers?
fill'd connects service and associate providers with multiple registered and approved aged care providers through one agreement. Complete compliance verification once, then access job opportunities across the network without repeating documentation or audits for each provider relationship. One partnership with fill'd opens doors to work with registered providers across Australia.
Getting started
Do I need healthcare experience to join fill'd?
Not necessarily. Many aged care services don't require clinical qualifications, including gardening, cleaning, transport, meal preparation, and domestic support. For clinical and allied health services such as nursing, therapy, and psychology, you'll need appropriate qualifications and registrations. fill'd works with service providers across the full spectrum of aged care services.
What types of services can I offer through fill'd?
fill'd supports all Support at Home service types under the Aged Care Act 2024, including:
  • Health and Clinical Care: nursing care, allied health therapy, psychology and counselling, care management and coordination
  • Personal Care and Independence: personal care and daily living support, continence management, medication administration assistance
  • Social Connection and Wellbeing: companionship and social support, community engagement and cultural support, digital literacy support, respite care
  • Home and Independence Support: domestic assistance, meal preparation and delivery, shopping and errands, home maintenance and safety, transport services
  • Therapeutic Services for Wellbeing: remedial massage and alternative therapies, art, music and diversional therapy, exercise and recovery programmes
  • Assistive Technology and Home Modifications: assistive technology, home modifications and adaptations
  • Trade Services
What if I'm a sole trader rather than a company with employees?
fill'd works with both sole traders and companies with teams. Whether you're working independently or managing employees, you can access jobs, manage service delivery, and handle invoicing, all scaled to your business size.
How quickly can I start receiving job matches after signing up?
Once your profile is complete and verified, you can start receiving job matches immediately based on your availability, qualifications, and service offerings.
Working with fill'd
Do I have to work exclusively with fill'd?
No. You can continue servicing your existing clients and take on aged care work through fill'd as your capacity allows. fill'd is designed to help you grow your business, not limit it.
Do I need to be registered with multiple registered providers to use fill'd?
No. You don't need existing relationships with registered and approved aged care providers. fill'd is your gateway to the aged care market, connecting you with registered providers from day one. You can start immediately and expand your reach over time as fill'd grows.
Can I set my own pricing?
Yes. You have complete control over your rates. fill'd matches you with job opportunities where budgets align with your pricing. We take no commission from your service fees, so you keep what you earn.
How do I get paid?
After completing a job, you submit an invoice through fill'd. Payments are processed through one channel, eliminating the need to manage invoicing and payment schedules with multiple registered providers.
Compliance and quality
How does fill'd comply with the Aged Care Act 2024?
fill'd is built to support compliance with the Aged Care Act 2024 and the Aged Care Quality and Safety Standards. We verify that workers are appropriately credentialed, track compliance requirements, and ensure required training is completed, helping you meet your obligations under the latest regulations.
What compliance requirements does fill'd cover?
fill'd maintains compliance with the Support at Home programme, the Aged Care Act 2024, Aged Care Quality and Safety Standards, and NDIS requirements where applicable. We provide compliance tracking, documentation management, and audit-ready records, as well as free training updates to keep you current with regulatory changes.

Have more questions? Contact us →

One Agreement. Less Administrative Burden.

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Now in Tasmania • Sunshine Coast • Gold Coast • Gympie • Tell us where you need us next.